Privacy Policy
1. Introduction
Smart Prevent is committed to protecting your personal data and maintaining full transparency in how we collect, process, and safeguard your information.
This Privacy Policy sets out the basis on which personal data is handled when you interact with our website, products, or services. By accessing or using our services, you acknowledge the practices described in this policy.
We recommend reviewing this page periodically. Smart Prevent may update this policy to reflect changes in applicable law, regulatory requirements, or our operational practices. Material changes will be communicated via an updated revision date.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information you provide directly
- Full name
- Company name and role or job title
- Corporate email address and phone number
- Any other information submitted through forms, including whitepaper download requests or contact inquiries
b. Automatically collected data
- IP address and approximate geographic location
- Browser type, version, and device information
- Pages visited, time spent, and interaction data
- Referring URLs and navigation paths
c. Business-related data
When interacting with our platform, we may process operational or transactional data strictly for the purposes of service delivery, performance monitoring, and analytics. This data is handled in accordance with applicable data protection regulations.
3. How We Use Your Information
Personal data collected through our services is used for the following purposes:
- Providing, operating, and maintaining our services
- Responding to inquiries and support requests
- Delivering requested content, including whitepapers and product materials
- Improving our platform, products, and overall user experience
- Conducting analytics and usage monitoring
- Sending relevant communications — product updates, insights, and marketing — where lawfully permitted
- Ensuring security, fraud prevention, and system integrity
4. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, Smart Prevent processes personal data on the following legal bases:
- Consent — when you voluntarily submit forms or opt into communications
- Legitimate interest — to improve our services, ensure platform security, and prevent fraud
- Contractual necessity — where processing is required to deliver the services you have requested
- Legal obligation — where processing is required to comply with applicable law or regulation
5. Data Security
Security is a foundational principle at Smart Prevent. We implement industry-standard technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Secure infrastructure and encrypted communications (TLS/SSL)
- Role-based access controls and multi-factor authentication mechanisms
- Continuous monitoring, vulnerability assessments, and system updates
While we apply rigorous safeguards, no system can guarantee absolute security. Smart Prevent continually reviews and improves its defences to mitigate identified and emerging risks.
6. Cookies and Tracking Technologies
Smart Prevent uses cookies and similar tracking technologies to understand user behaviour, measure traffic patterns, improve website performance, and personalise the user experience.
You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the availability or functionality of specific features.
7. Third-Party Services
Our website and services may incorporate integrations with third-party providers, including analytics platforms, CRM systems, and marketing tools. These providers may process personal data on our behalf under data processing agreements and are subject to their own privacy policies.
Smart Prevent ensures that all third-party partners with whom we engage comply with applicable data protection regulations, including the GDPR where relevant.
8. International Data Transfers
Where applicable, personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, Smart Prevent ensures that appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfers to countries recognised as providing an adequate level of data protection
9. Your Rights
Subject to applicable law and under the GDPR where relevant, you have the following rights with respect to your personal data:
- Right of access — to obtain confirmation of whether your data is being processed and to receive a copy
- Right to rectification — to request correction of inaccurate or incomplete data
- Right to erasure — to request deletion of your data, subject to applicable legal obligations
- Right to restriction — to request that processing be limited in certain circumstances
- Right to object — to object to processing based on legitimate interest or for direct marketing purposes
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to withdraw consent — at any time, without affecting the lawfulness of prior processing
To exercise any of the above rights, please contact us at:
10. Data Retention
Smart Prevent retains personal data only for as long as is necessary to fulfil the purposes described in this policy, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce agreements.
Once personal data is no longer required for any of these purposes, it is securely deleted or anonymised in accordance with our internal data retention procedures.
11. Control of Your Information
You retain control over your personal data at all times. Specifically, you may:
- Opt out of marketing communications at any time via the unsubscribe mechanism included in all such communications
- Request modification or deletion of your personal data by contacting us directly
- Manage your communication preferences when interacting with our services
Smart Prevent does not sell, rent, or otherwise distribute personal data to third parties without your explicit prior consent, except where required by law or as expressly described in this policy.
12. External Links
Our website may contain hyperlinks to external websites operated by third parties. Smart Prevent is not responsible for the privacy practices, security standards, or content of those sites. We recommend reviewing the privacy policy of any external site before submitting personal data.
13. Updates to This Policy
Smart Prevent reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page, accompanied by a revised effective date. Where changes are material, we will endeavour to provide appropriate notice.
Continued use of our services following the publication of any amendments constitutes acceptance of the revised policy.
14. Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or to the manner in which Smart Prevent processes your personal data, please contact us at: